Presenting a Theory-Based Model for IT Management Responsibilities
Enterprise architecture is all about the IT systems, the IT organization, and how they provide value to the business. Nonetheless, the complex relations within this trinity have previously been overlooked in literature. The herein proposed reference model for IT management responsibilities therefore aims at explaining how IT organizations and IT systems serve as value enablers to the business, thus clarifying the boundaries of IT management’s responsibilities. The model is based on extensive literature studies and has been tested in a series of empirical studies.