Factors Influencing the Engagement Between Enterprise Architects and Stakeholders in Enterprise Architecture Development
The development of Enterprise Architecture (EA) is facing several challenges. The highly referenced challenges in literature are related to enterprise architects and stakeholders. The enterprise architects and the stakeholders are the main actors in EA development. However, there are limited studies that cover the relationship of the enterprise architects and the stakeholders. The purpose of this paper is to identify the factors characterizing the engagement of enterprise architects and the stakeholders in EA development. The study used a systematic literature review (SLR) as a method to identify the factors and proposing an initial engagement model. The SLR revealed 12 factors that influence the engagement between the enterprise architect and the stakeholders. These factors are organized using the multiple perspective theory under three perspectives namely; technical, organizational and personal that comprise the initial engagement model. The study is contributing by shedding the light on the key aspects of engagement factors between the enterprise architects and the stakeholders in the development of EA. Furthermore, it is an initial step towards developing the engagement framework by comprehending these key aspects.