By Dave Greenfield, InformationWeek. December 8, 2007. ITIL, COBIT, and ISO 17799 provide a blueprint for managing IT services. It’s long been accepted that constant change is fundamental to IT. While most IT pros understand that change is part of the game, the organizations they support often resist it or have a hard time understanding why IT operates under the strictures it does. CIOs must be prepared to overturn accepted norms in the pursuit of innovation. Finessing those changes means more than just leadership skills or charisma. It calls for having a clear blueprint as to the direction of the organization and its goals.
Date added: 10/08/2010EA Governance