Official Google Blog: The reliability of cloud computing has been a hot topic recently, partly because glitches in the cloud don’t happen behind closed doors as with traditional on-premises solutions for businesses. Instead, when a small number of cloud computing users have problems, it makes headlines. As with most things at Google, we are fanatical about measuring the availability of Gmail, and we thought it best to simply share our reliability metrics, which we measure as average uptime per user based on server-side error rates. We think this reliability metric lets you do a true side-by-side comparison with other solutions.
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http://googleblog.blogspot.com/2008/10/what-we-learned-from-1-million.html
Date added: 11/08/2008
Cloud Computing