Responding to Enterprise Architecture Initiatives: Loyalty, Voice and Exit

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Many large organizations have on-going Enterprise Architecture initiatives. Key aims include achieving more organizational agility, and to tidy up a messy portfolio of IT silo systems. A holistic approach to IT architecture has been an accepted strategy, but the results of these initiatives have been variable. An under-researched aspect is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders connected to three ongoing projects responded to the call for EA. With a qualitative approach, we identify three options of response to EA initiatives: (i) compliance with the EA strategy, (ii) loyal but isolated response, and (iii) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EA, and show how these responses are useful for understanding and managing successful EA.

Year published: 2018

Publication Title: Proceedings of the 51st Hawaii International Conference on System Sciences

ISBN: 978-0-9981331-1

See also: Open Access Link

DOI: https://scholarspace.manoa.hawaii.edu/bitstream/10125/50185/1/paper0298.pdf

URL: http://hdl.handle.net/10125/50185