Complexity is a core feature of most policy issues today and in this context traditional analytical tools and problem-solving methods no longer work. This report, produced by the OECD Observatory of Public Sector Innovation, explores how systems approaches can be used in the public sector to solve complex or “wicked” problems . Consisting of three parts, the report discusses the need for systems thinking in the public sector.
Enterprise architecture is practiced in different ways, and there are different types of enterprise architects with quite different roles. This paper looks closer at the role of enterprise architects and the importance of the enterprise architects’ understanding of boundary issues in their practice. The paper suggests that enterprise architects must focus on problem-finding more than problem-solving, and should develop not just more dialectic skills, but also dialogic skills. The paper also argues that the enterprise architects must gain a deeper understanding of the enterprise, and need to start working with other enterprise disciplines.
A number of approaches towards Enterprise Architecture (EA) management is proposed in literature, differing in the underlying understanding of the EA as well as in the description of the function for performing EA management. These plurality of methods and models should be interpreted as an indicator of the low maturity of the research area. In contrast, some researchers see it as inevitable consequence of the diversity of the enterprises under consideration. Staying to this interpretation, we approach the topic of EA management from a cybernetic point of view. Thereby, we elicit constituents, which should be considered in every EA management function based on a viable system perspective on the topic. From this perspective, we further revisit selected EA management approaches and show to which extent they allude to the viable system nature of the EA.
The purpose of this article is an attempt to develop the concept of a business model dedicated to companies implementing technologies of the Industrial Internet of Things. The proposed concept has been developed to support traditional companies in the transition to the digital market. The study was based on the available literature on the impact the Industrial Internet of Things has on the economy and business models.
Organisations increasingly understand that meeting their sustainability ambitions does not only require new technologies, but innovation on the business model level. To facilitate the design of more sustainable business models, a range of new tools and techniques have been developed. While this resulted in the design of a wide range of promising business models, only very few are successfully implemented. The Cambridge Business Model Innovation Process is a framework developed to guide organisations’ business model innovation efforts and map the necessary activities and potential challenges. In this paper, we introduce the framework and present an exploratory attempt of applying it to a social start-up. The preliminary result of this experience led us to build a comprehensive research agenda that aims at developing tools and processes to help organisations in bridging the design-implementation gap in sustainable business model innovation.
Business IT Alignment is considered an enduring topic in academic and practitioners’ literature. The interest in the subject is justified by the link, demonstrated by several studies, between alignment and corporate performances. However, alignment research has not yet been translated into practices, theoretically demonstrated in literature and applied to companies. The interpretation of alignment as a function of independent factors and the underestimation of the complex nature of alignment process are considered key barriers in alignment achievement. The present study is based on a multi-case study analysis carried out in two companies that implemented alignment processes. We conceptualise alignment as a co-evolution process and derive four mechanisms and three types of parameters and explain their role in alignment implementation. The contribution is theoretical, since we analyse and describe mechanisms and factors that govern alignment, and for the practitioners, since knowledge of these mechanisms is precondition for an effective alignment implementation.
