Volume 7


Rational Systems Design for Health Information Systems in Low-income Countries: An Enterprise Architecture Approach

Low-income countries with their funding and implementing partners are increasingly recognizing health information systems (HIS) as an essential way to strengthen and support health systems. There is tremendous potential for innovations in information and communication technologies to assist health managers, health workers, and patients. Yet individual technologies and software applications are often developed without specifying how they will interact and communicate with existing and future information systems. Furthermore, they are developed without giving adequate attention to the needs the information system is supposed to address, resulting in software applications that do not effectively meet user needs. There is a lack of documented systematic methodology for gathering and documenting requirements for developing HIS. This article introduces a systematic, architected, and rational approach (SARA) for the design and development of health information systems. SARA, based on an Enterprise Architecture (EA) approach, represents a portfolio of practices, tools, and methods that can be easily and appropriately adapted and applied in the design phase of health information system development. This article will present early efforts to develop this portfolio including lessons learned from applying SARA in Tanzania.

An Enterprise Architecture for Banking

This article is about a practical application of an Enterprise Architecture (EA) framework, process, and methodology for developing an EA in the retail banking industry. The case shows the progression from the first EA plans and ideas, through the development of the EA capability for the bank, and finally the application of the framework to the development of the first iteration of the EA, focused on aligning customer service with the bank’s main strategic goals and drivers.

Arquitectura Empresarial en el Sector Bancario

El presente artículo se refiere a un caso de aplicación práctica del proceso, marco y metodología de Arquitectura Empresarial (AE) para la Banca Comercial en América Latina (Costa Rica). El caso presenta las diferentes etapas desde los primeros planes e ideas alrededor de AE, desarrollo formal de la práctica y desarrollo de AE en el banco y, finalmente, la aplicación del marco para el desarrollo de la primera iteración enfocada en servicio al cliente, lo cual corresponde con el principal objetivo estratégico. Visión y motivadores estratégicos del banco.