An Investment Business Case uses a standard format to describe the value, risk, and return on investments made in technology and other resources. The Business Case also contains an alternatives analysis, program performance tracking metrics, … Read more
A Use Case narrative follows the Unified Modeling Language (UML) format for identifying business requirements, their context, stakeholders, and business rules for their interaction with systems, services, and applications that are identified as technology solutions … Read more
The Organization Chart shows how positions and personnel are organized in hierarchical diagrams or matrix formats. Organization Charts help to show lines of authority, working relationships, as well as ownership of resources, products, and processes.
ITIL defines a business service as a service that is delivered to business customers by business units. For example, delivery of financial services to customers of a bank, or goods to the customers of a … Read more
The Node Connectivity Diagram shows the operational nodes, activities performed at each node, node-to-node relationships, and information exchanges. The purpose of this diagram is to show, at a high level, who are the operating groups … Read more
EA3 artifact B-2 Business Operating Plan The Business Plan provides a high-level description of the key line of business functions, and financial strategy that will accomplish the strategic goals and initiatives. Description The following items are often found … Read more
